T&Cs and Attribution Links

Terms And Conditions

By using our website and placing orders with us, you agree to the following terms and conditions which apply to any interaction you make with the site.

Payment - We accept payment via PayPal and Create Payments.

Shipping

Non-personalised Items - 
  We aim to ship all items within 10 working days after we received cleared payment. This can vary at busy times and all times are an estimate only.

Bespoke and Personalised Items -   We aim to design, cut and ship bespoke orders within 10-14 working days after we received cleared payment. This can vary at busy times and all times are an estimate only. You will be notified of any delays.

Shipping will be made via Royal Mail  in most instances. For larger or bulk items, a courier shall be used.

We accept no liability for any delays beyond our control, which include, but are not limited to; couriers delay, postal service delay, stock availability issues and cutter malfunctions. All dispatch times are an estimate only and can vary during busy times such as Bank holidays, Easter, Christmas periods etc.

Receipt of damaged items - If you receive your order and it is damaged we will require photographic evidence of the damage within 1 working day of you receiving the order. Once received we will resend a new order out to you as soon as possible. 

Our Refund Policy 

Bespoke and Personalised orders -  When you choose a bespoke or personalised design, we are unable to provide refunds and all orders which are cut are final.

Please stick to the guidelines we set in the items listing for the personalisation which can be added, ie: names or specific areas of text that can be changed as any extra wording will not be added and only the information we have specifically asked for will be used. 

There are no refunds for any personalised items where this has not been adhered to correctly.

Products (non-personalised) -

We accept returns on products (non-personalised) for a full refund minus any paypal fees (if payment was made via Paypal) providing they are returned within 7 days of delivery.  Items must arrive back with us in the condition that we supplied them in. Return delivery costs are to be paid by the customer and refunds are processed on receipt of the products back to us.


Products - Acrylic

Please be mindful that all Acrylic has a thickness tolerance. This means the thickness can vary from one batch to another and still be classed as the same thickness.  We will not issue refunds or returns for acrylic that is slightly thicker/thinner than others. This is a natural occurrence.

Pricing & Payment -    We accept payment via Paypal and create payments.

Mawbespoke.co.uk reserve the right to change prices listed on physical or digital publicity materials without prior notice. 

Completion of the checkout process does not constitute our acceptance of your order which takes place only once we update your order to 'Processing'. 
Once we change the status to Processing, Customers will receive an email to confirm the order has been accepted.

We reserve the right to return your payments before the order is accepted, if we need to cancel the order for any reason.

Mawbespoke.co.uk quotes apply for 30 days from the date of their supply. After 30 days, clients should request an updated quote for any goods or services required. 

Only one Discount Code can be used at any one time.

Cancellations -  Consumer rights to cancel under the Distance Selling Regulations 2000. If you are acting as a consumer (i.e. not entering into a transaction for business purposes), and purchasing via mail/telephone/website order, you have a right to cancel your purchase within seven working days of the day after the date of delivery, and to return any unused item for a refund.

Any refund requested will be processed less the Paypal fees incurred, if you paid for your order via Paypal. 

Return delivery costs are at the consumers own cost.

These rights only apply to non personalised items and do not apply to bespoke or personalised goods for the reasons stated above in the refund policy section. For example, you do not have the right to a refund on items made to your size/logo/name or any other specification.

To cancel an order you must e-mail us with your invoice number. Goods must be returned unused, and you must take reasonable care of them whist in your possession.

Return goods will need sending back to us at the address provided when we acknowledge your cancellation email. Please obtain a receipt for proof of postage when you return your goods.

Unless goods are faulty or incorrect, you must return them to us at your own expense.

In the event that goods are faulty or incorrect, we will refund you the return delivery charge on receipt of the items.

Once items have been returned in an unused condition, with all parts and accessories present, we will supply a refund within 30 days of your notice to cancel. 

We reserve the right to cancel any order with immediate refund of any payments made if we notice a genuine error within our website shop.  
This does not affect your statutory rights and will only be a decision made for a genuine mistake. 
In these cases the order will not proceed to 'Processing' (please see Pricing and Payment for further informtion). 
We will notify you of the cancellation and the reasoning behind any such decision via the email address you provide. 

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantee that the content on the Site is accurate, complete or up to date.

Privacy Policy - Our privacy policy applies to Mawbespoke.co.uk and any other communication or publicity that we release. Visitors may browse our website(s) without disclosing any of their personal data to us. Our third parties privacy policies apply to any links to third party websites. Mawbespoke.co.uk does not automatically log personal data. We do not link data logged automatically by other methods with personal information about specific individuals. Mawbespoke.co.uk will store and collect your information for the purpose of firstly, processing and fulfilling your orders, and secondly, providing you with appropriate customer service. Mawbespoke.co.uk will store and collect any personal information that you may volunteer whist using our website or other communication services, for example, when you register, place an order, or request a sample. We collect all information in accordance with the law and the Data Protection Act 1998. Mawbespoke.co.uk may use customer data for our marketing purposes. This includes market research and sending you offers and information about our products.

Copyright -   This websites design and images are the sole property of Mawbespoke.co.uk. Legal action may result following the unauthorised reproduction of any designs or images on this website.

Attributions -   Please see the links below for any attributions to any designs which are on our page.

Customer service - Our wish is that you will be completely satisfied with our products and services. If however, you find any aspect of our product or service unsatisfactory, please get in touch, so that we can do our best to correct the problem. 


Mawbespoke.co.uk reserves the right to change any terms and conditions to comply with UK & EU law.


You may contact us via the contact us page or via 

[email protected]

Our Terms & Conditions do not affect your statutory rights.


Attributions for copyright licenses.

Here are all links provided for the use of graphics on our products which were not made by us here at MawBespoke.

To view the original author of the graphics/fonts used, please click on each link provided.

www.freepik.com

www.vecteezy.com

www.sweetclipart.com

www.all-silhouettes.com